Privacy Policy

1. Introduction

FESWEBLTD ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our services
• Communicate with us via email, phone, or messaging platforms
• Register for an account or service

This information may include:

• Name and contact information
• Email address and phone number
• Company name and job title
• Project requirements and preferences
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and geolocation data
• Browser type and version
• Device information
• Pages visited and time spent
• Referral sources

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our services
• Processing and fulfilling service requests
• Communicating about projects and services
• Sending important updates and notifications
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Email delivery and communication
• Website analytics and optimization
• Cloud storage and hosting
• Project management and collaboration tools

4.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and interests
• Prevent fraud or illegal activities
• Ensure safety of users and the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Alteration or destruction
• Loss or theft
• Misuse or inappropriate access

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Provide ongoing services and support

When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

Request access to your personal information and receive a copy in a structured, machine-readable format.

7.2 Correction

Request correction of inaccurate or incomplete personal information.

7.3 Deletion

Request deletion of your personal information, subject to legal and contractual obligations.

7.4 Restriction

Request restriction of processing your personal information in certain circumstances.

7.5 Objection

Object to processing of your personal information for specific purposes.

7.6 Communication Preferences

Opt-out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your requests within 30 days or as required by applicable law.